Location: Quebec, G1S 2N6, Canada
Company: XCAD Hospitality & Care Company
Job Overview:
XCAD Hospitality & Care Company is seeking a compassionate and organized Care Coordinator to oversee and coordinate care services for clients. The Care Coordinator will act as the primary liaison between patients, families, and healthcare professionals, ensuring that individualized care plans are effectively managed and delivered with the highest quality standards.
Key Responsibilities:
- Develop, implement, and monitor individualized care plans tailored to client needs.
- Coordinate services between patients, families, caregivers, and healthcare providers.
- Schedule and assign care staff to meet patient requirements.
- Ensure continuity and quality of care across all services.
- Monitor patient progress and adjust care plans as necessary.
- Provide support and guidance to families regarding care options and resources.
- Maintain accurate records of patient care, schedules, and communications.
- Ensure compliance with healthcare regulations, safety standards, and organizational policies.
- Assist in staff training, supervision, and performance evaluation when required.
- Address patient or family concerns with professionalism and empathy.
Qualifications & Skills:
- Diploma or degree in Nursing, Healthcare Administration, Social Work, or a related field.
- Previous experience in care coordination, case management, or healthcare support.
- Strong organizational, problem-solving, and multitasking abilities.
- Excellent communication and interpersonal skills.
- Compassionate and patient-centered approach to care.
- Proficiency in MS Office and familiarity with scheduling/healthcare software.
- Ability to work both independently and collaboratively in a team.
Education & Certification:
- Diploma/degree in healthcare or related discipline (required).
- CPR and First Aid Certification (preferred).
- Previous supervisory or coordination experience (asset).
What We Offer:
- Competitive salary and benefits.
- Flexible scheduling and work-life balance support.
- Opportunities for professional growth and ongoing training.
- Supportive and collaborative team environment.
- A meaningful role improving the quality of life for patients and families.