Location: Quebec, G1S 2N6, Canada
Company: XCAD Hospitality & Care Company
Job Overview:
XCAD Hospitality & Care Company is seeking an organized and compassionate Coordinator, Patient Care to oversee and coordinate client care services. This role involves managing patient schedules, ensuring quality care delivery, and acting as a vital link between patients, families, and healthcare professionals. The ideal candidate will have strong communication skills, healthcare knowledge, and a commitment to patient-centered service.
Key Responsibilities:
- Coordinate and schedule patient care services, including nursing, personal support, and home care visits.
- Act as the primary contact for patients, families, and healthcare providers to address needs, concerns, and service updates.
- Monitor and evaluate patient care plans to ensure quality standards are met.
- Maintain accurate records of patient care activities, progress, and scheduling.
- Ensure compliance with healthcare regulations, company policies, and patient confidentiality requirements.
- Support the recruitment, training, and supervision of care staff as needed.
- Respond to patient or family inquiries promptly and with professionalism.
- Collaborate with multidisciplinary teams to enhance continuity of care.
- Assist in developing and updating care policies and procedures.
Qualifications & Skills:
- Diploma or degree in healthcare administration, nursing, social services, or a related field.
- Experience in patient care coordination, healthcare, or home care (preferred).
- Excellent organizational and multitasking abilities.
- Strong interpersonal and communication skills.
- Compassionate and empathetic approach to patient care.
- Ability to work effectively under pressure and handle sensitive situations.
- Proficiency in MS Office and healthcare scheduling/record-keeping systems.
Education & Certification:
- Diploma/degree in a healthcare-related field (required).
- CPR/First Aid Certification (preferred).
- Previous supervisory or coordination experience in healthcare is an asset.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and training.
- Supportive and collaborative work environment.
- A meaningful role in improving the quality of life for patients and families.
